We’ve got it.

Your issue has been received. We’ll review it and get back to you soon.

Issue Submitted
Estimated response time
Within 1 business day
Plan
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If the issue gets worse

  • Safety risk (fire, gas smell, sparking, active flooding): call emergency services.
  • If you can, shut off water at the nearest valve and take one more photo.
  • Submit another update photo so we can reassess quickly.
Tip: If you didn’t upload photos, your response may take longer. One clear photo + one wide shot is perfect.
Need help? Email support@homeproofhq.com
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