Issue received.

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What happens next

1

We review your photos and details

Your submission is analyzed for severity, probable cause, and urgency level.

2

You get a triage response

Within 1 business day you'll receive a clear breakdown: what the issue likely is, how urgent it is, and your recommended next steps.

3

We include contractor guidance if needed

If professional help is recommended, we'll tell you what to ask for, what a fair price looks like, and what to watch out for.

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