How Can We Help?

Support, guidance, and quick answers for your HomeProof account.

SUPPORT & TROUBLESHOOTING

Quick fixes for common HomeProof issues and how to contact support for personal help.

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How HomeProof handles your data, photos, and privacy, including what we do and do not store.

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How to complete onboarding, what information to prepare, and what happens in your first 24–48 hours with HomeProof.

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Everything you need to know about billing, cancellations, plan changes, and Founding Member pricing.

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Learn how tasks, reminders, and predictive alerts work so you can stay ahead of home maintenance all year.

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How to upload photos or videos, what details to include, and how triage response times work.

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Learn how HomeProof helps with contractor pricing guidance, quote review, and project evaluation.