SUPPORT & TROUBLESHOOTING

Common Problems & Fixes

I didn’t get my onboarding email
Check spam → search “HomeProof” → or contact support.

My plan hasn’t arrived
Most plans are delivered in 24–48 hours. If delayed, message us.

Reminders aren’t showing
Ensure your email provider isn’t filtering messages.

I can’t upload a photo
Try mobile → reduce file size → or email it directly to us.

Contact Support

We typically respond within 24–48 hours (same day for Founding Members).

📧 support@homeproofhq.com
📄 Submit issue