Submit a Home Issue

Upload a photo + a few details. HomeProof will triage it and tell you what to do next.

Most issues get a response within 1 business day. Concierge plans are faster.
Start →

What you can send here

  • Leaks, stains, cracks, moisture

  • HVAC weird noise / no cooling

  • Electrical questions (outlet, flicker, breaker trips)

  • Roof / gutter concerns

  • “Is this normal?” photos

Not for emergencies: If there’s fire, gas smell, active flooding, call emergency services.

Issue Intake

The more detail you give us, the better the triage.